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Hotel Helena Gizycko, Gizycko
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Key details
About the Hotel
Al. Wojska Polskiego 58,
Gizycko,
Poland,
11-500,
Warmia-Masuria
Hotel Helena is a 3-star Gizycko hotel that offers free WiFi and views of Lake Kisajno and the marina. Additional amenities include wedding services and a fireplace in the lobby.
Rooms & Amenities
Rooms at Hotel Helena feature a balcony with lake or garden views, flat-screen TVs with satellite channels, and private bathrooms fitted with showers. Complimentary toiletries and hair dryers are provided in each room. Guests can also enjoy buffet breakfasts daily.
Dining & Leisure
The hotel has two on-site restaurants for dining options, where guests can enjoy various meals, and a bar for drinks. Guests can relax while taking in the view from the garden area or engage in a game of billiards.
Business & Services
For business needs, Hotel Helena provides 3,014 square feet of conference space and meeting rooms. A 24-hour front desk is available to assist guests with check-in and check-out as well as other needs. Free parking is offered on-site.
Location & Transportation
Hotel Helena is conveniently located 0.5 miles from the Boyen Fortress and 62 miles from Szczytno-Szymany International Airport. Nearby transport options include multiple bus stations within a 12-minute walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Clean and Spacious
“The room was not only spotless but also featured a lovely balcony overlooking the inner yard, enhancing my stay tremendously.” view full review
Delicious Breakfasts
“The breakfasts were a good start to the day, offering a good selection of tasty options that really stood out.” view full review
Awesome Wifi
“The wifi connection was consistently strong and reliable, which made working online during my stay a breeze.” view full review
Charming Atmosphere
“The hotel facilities had a nostalgic charm, reminiscent of the late 90s, creating a unique and enjoyable environment.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Locker room
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Pool tables
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
Bar/ Lounge area
Children
Board games
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Sauna
Turkish bath
Steam room
Room features
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Al. Wojska Polskiego 58,
Gizycko,
Poland,
11-500,
Warmia-Masuria
Map view
Al. Wojska Polskiego 58,
Gizycko,
Poland,
11-500,
Warmia-Masuria
City landmarks
Museums
Boyen Fortress
1.4
mi
Kolejowa
Pier Gizycko
1.4
mi
Parks
Rope Park Wiewiora
2200 ft
Bridges
Gizycko Swing Bridge
1.1
mi
Wojsak
2900 ft
Port Stranda
2000 ft
Popowka Wielka
4300 ft
Bridges
Most Obrotowy
4700 ft
Plaża miejska
Plaza Gizycko
1.3
mi
Roman Catholic Military-Civil Parish of the Holy Spirit
4100 ft
Kosciol pw. Ducha Swietego
4200 ft
500
Zamek Krzyzacki w Gizycku
4800 ft
Pomnik zolnierzom AK i sybirakom
4500 ft
Goldap Ski Lift
1.4
mi
Rotary Bridge
4700 ft
Swietego Brunona
Krzyz swietego Brunona z Kwerfurtu
5300 ft
Kosciol pw. Swietego Maksymiliana Kolbe
1.0
mi
Tower
Gizycko Water Tower
1.6
mi
Church
Kosciol Ewangelicko-Augsburski
1.2
mi
Galeria Andrzeja Morawskiego
1.1
mi
Centrum Handlowe "Guz"
1.1
mi
Church
Bruno of Querfurt church in Gizycko
1.3
mi
Pomnik Bojownikom o Polskosc Ziemi Mazurskiej
1.1
mi
Plaza miejska
1.3
mi
Kosciol Baptystow
1.2
mi
Port COS
1.2
mi
Poniemieckie lotnisko Pierkunowo
1.2
mi
Port Neptun Club
1.2
mi
Świętego Brunona
Krzyz swietego Brunona z Kwerfurtu w Gizycku
1.4
mi
Nearby
Port Neptun Club
1500 ft
Port COS
1500 ft
Restaurants
Stranda taverna
1300 ft
Pierkunowo 36 11-500
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly staff
Great service
Room cleanliness
Location heat
6.8/10
Nice
Rooms
6.2
Location
6.3
Service
8.1
Dining
6.3
Guest reviews
6.8/10
based on 20 reviews
8.4
8.4/10 based on 478 reviews
Julie
United States of America,
May
2024
7.0/10
My stay at the hotel was a mixed experience. While the rooms were clean, I faced issues with insects, stains, and lack of proper curtains. The location, though out of the way, offered some picturesque views but also came with intense summer heat. The service was fantastic, with friendly staff and great assistance for activities. However, the dining options were just adequate. The facilities were decent overall.
Rooms
6.0
The rooms had some cleanliness issues with insects, stains, and lacked proper curtains.
Service
9.0
The staff were excellent and very friendly, providing great assistance for activities.
Location
7.0
The hotel's out-of-the-way location had both picturesque views and intense summer heat, offering a mixed experience.
Dining
6.0
The dining options were just adequate, not reaching a fantastic level.
Facilities
7.0
The facilities were decent overall, meeting basic needs without excelling.
Friendly staff
Room cleanliness
Trevor
United Kingdom,
April
2024
6.4/10
My stay at the hotel was a bit mixed. The room had a lot of spiders and flies that I had to remove myself, and there were marks on the walls and ceilings, which seems to be a common issue. On the bright side, the room was nice with a balcony and mostly clean, although there were a few stains on the carpet. The location was out of the way, and in the summer, it could get suffocatingly hot.
Rooms
6.0
The room had a lot of spiders and flies that I had to remove, with marks on the walls and ceilings, but it was nice with a balcony. There were some stains on the carpet.
Service
8.0
The service was friendly and helpful. They even came to our table with ice to put in our drinks. The breakfast, evening meals, and cakes were fantastic.
Location
5.0
The hotel is a bit out of town, making it less convenient, but still reachable by foot or car. It's somewhat picturesque but not ideal for quick access to the center.
Dining
7.0
The dining was n't fantastic but adequate. The options were there, although only available after 8 am.
Facilities
6.0
Margaret
United Kingdom,
April
2024
5.8/10
The hotel is out of the way and had a lot of spiders and flies in the rooms, which made it impossible to recommend. On the positive side, the rooms were nicely organized and big enough.
Rooms
6.0
The rooms were big enough and nicely organized, but had a lot of spiders and flies that I had to remove. Marks on the walls and ceilings seem to be a common issue.
Service
7.0
The staff was friendly, although not everyone spoke English well. They even brought ice to put in our wine at the table, but seemed more interested in seeing the delivery man than recommending takeaways.
Location
5.0
The location was a bit out of town but within easy reach by foot or car. It was close to the 'Wolf's lair' but much further out of town than expected.
Dining
6.0
The dining experience was ok in terms of the variety of food. It was substantial, but no more than adequate.
Facilities
5.0
The facilities were average, nothing outstanding. They provided basic services but nothing exceptional.
organised rooms
out of the way
Robin
United States of America,
April
2024
7.4/10
My stay at the hotel was really nice, with clean and warm rooms that had a balcony but lacked a proper curtain to block early morning sunlight. The service was excellent, with very friendly and helpful staff. The location was a bit out of town but within easy reach by foot or car, close to the 'Wolf's lair'. The dining experience was okay in terms of food variety. The facilities were good overall.
Rooms
8.0
The rooms were really nice, clean, and warm, with a balcony.
Service
9.0
The staff was very friendly and helpful, especially Basha and Ivona.
Location
7.0
The location was a bit out of town but within easy reach, close to the 'Wolf's lair'.
Dining
6.0
The dining experience was okay in terms of food variety.
Facilities
7.0
The facilities were good overall.
Robert
United States of America,
April
2024
7.8/10
The hotel had a basic but clean room without a proper curtain to block the early morning sunlight. It's in an out-of-the-way location that can get quite hot in the summer. On the bright side, the service was excellent with fantastic breakfasts, evening meals, and friendly staff. The location, although a bit far from the town center, is picturesque and good for water sports.
Rooms
7.0
The rooms were basic but clean.
Service
9.0
The service was top-notch, serving fantastic breakfasts, evening meals, and cakes. The staff were very friendly and helpful.
Location
8.0
The hotel is a bit out of town, but within easy reach by foot or car. It's somewhat picturesque, ideal for water sports.
Dining
8.0
The dining experience was good with reasonable pricing.
Facilities
7.0
The facilities were decent and could use some investment for improvements.
Steve
United States of America,
February
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean and with a balcony, but there were issues with spiders, flies, and marks on the walls and ceilings which seemed to be a common problem. The lack of proper curtains made it hard to block out early morning sunlight.
Rooms
7.0
The rooms were clean and had a balcony, but the presence of spiders, flies, and marks on the walls and ceilings was a bit off-putting.
Service
7.0
The service was friendly, but at times, it was a challenge to track down staff. Despite this, they were accommodating and welcoming, offering room service, dry cleaning, laundry, and a nice welcome drink.
Location
8.0
The location of the hotel was a bit further from town than expected but within easy reach by foot or car. It was picturesque, suitable for water activities, and close to the 'Wolf's Lair. '
Dining
6.0
The dining options were nice but limited, and the timing for certain dishes was restrictive. The Indian dishes were a standout but were only available after 8 am.
Facilities
7.0
The facilities were satisfactory; however, there were some detractions like the suffocating heat in the summer and the lack of luxurious dressing gowns indicated.
Philip
United Kingdom,
January
2024
7.4/10
The hotel is located out of the way and can get very hot in the summer, making it hard to recommend. The rooms, though basic, are clean. The service, especially from Basha and Ivona, was friendly, serving fantastic meals and being helpful. The location, somewhat picturesque close to the lake, may not be ideal for quick access to Gizycko center. Dining, while nice, starts only after 8 am. The facilities are standard but sufficient.
Rooms
7.0
The rooms were basic but clean.
Service
9.0
The service was very friendly and helpful, especially Basha and Ivona.
Location
6.0
The hotel is somewhat picturesque and close to the lake.
Dining
7.0
The dining was nice but limited, starting only after 8 am.
Facilities
8.0
The facilities are standard but sufficient.
Paula
United States of America,
January
2024
6.8/10
My stay at the hotel was quite mixed. The rooms were somewhat uncomfortable and warm, but located in a quiet area. Despite being clean, there were a few stains on the carpet that were a bit of a detraction. The service was friendly and helpful, although there was a slight focus on the delivery man rather than recommending local takeaways. The location was a bit further from town than expected but close to the picturesque 'Wolf's Lair,' good for water sports but not ideal for quick access to Gizycko center. The dining experience was average, better than expected but not fantastic. Overall, a decent stay with some drawbacks.
Rooms
7.0
The rooms, although warm and somewhat uncomfortable, were located in a quiet area and clean, albeit with a few carpet stains.
Service
8.0
The service was very friendly and helpful, with a minor focus on the delivery man over local recommendations.
Location
6.0
The location, although a bit out of town, was within easy reach by foot or car and close to the picturesque 'Wolf's Lair. '
Dining
6.0
The dining experience was better than expected but not fantastic, with an adequate variety of food.
Facilities
7.0
The facilities were good overall, although not exceptional.
Henry
United Kingdom,
January
2024
5.8/10
The hotel had a picturesque location close to the 'Wolf's lair' and was within easy reach by foot or car. The rooms, although uncomfortable with balconies, were out of the way and faced suffocating heat in the summer. The service was friendly and welcoming, offering fantastic meals and cakes after a day on the slopes. The dining was good but not fantastic, serving only after 8 am French pastries. Overall, it was a nice stay in the heart of Sunderland.
Rooms
5.0
The rooms were uncomfortable with balconies, facing suffocating heat.
Service
9.0
The service was very friendly and helpful, offering fantastic meals and cakes.
Location
7.0
The hotel's location was a bit out of town, close to the 'Wolf's lair' and within easy reach by foot or car.
Dining
6.0
The dining was good serving only after 8 am French pastries.
Facilities
5.0
The facilities were basic with little to offer.
William
United States of America,
January
2024
6.8/10
My stay at the hotel was quite comfortable and clean, with a few minor issues. The rooms were clean but had some stains on the carpet, and there were a lot of spiders and flies. The lack of proper curtains to block early morning sunlight was a downside, but having a balcony was a nice touch.
Rooms
7.0
The rooms were clean but had some stains on the carpet. There were some spiders and flies, and the lack of proper curtains was a bit inconvenient. However, the balcony was a nice addition.
Service
8.0
The service at the hotel was friendly, but sometimes it was hard to find staff. They even brought ice for our wine, which was a thoughtful gesture. The meals served were fantastic, from breakfast to evening meals and cakes after a day on the slopes.
Location
6.0
The hotel's location was a bit out of town, but still easily reachable by foot or car. It was close to the 'Wolf's Lair' but further from the center than expected. The area's hot summer temperatures were a consideration.
Dining
6.0
The dining options were adequate, but nothing exceptional. The meals were substantial, but there was room for improvement, especially given the out-of-town location and summer heat.
Facilities
7.0
The facilities at the hotel were decent, with room service, laundry, and dry cleaning available.
Joe
United States of America,
December
2023
5.8/10
I had a mixed experience at this hotel. The rooms were basic but clean, although the presence of spiders and flies was off-putting. The out-of-the-way location brought suffocating heat in the summer, but overall, it's a decent place to recommend.
Rooms
5.0
The rooms were basic but clean. However, they had a lot of spiders and flies, and there were marks on the walls and ceilings, which seems to be a common issue.
Service
8.0
The service was commendable, especially with arranging ski passes and equipment hire. Basha and Ivona were very helpful and intelligent. A minor downside was the focus on seeing the delivery man instead of recommending local takeaways.
Location
5.0
The hotel is a bit out of town, making it somewhat inconvenient in the suffocating summer heat. It's close to the 'Wolf's lair' but relatively far from the center of Gizycko.
Dining
5.0
The dining experience was just about tolerable. The availability only after 8 am was a drawback, though the quality was better than expected.
Facilities
7.0
The facilities were reasonable. The hotel offers essential services like room service, dry cleaning, laundry, and a welcome drink.
Freddie
United Kingdom,
October
2023
6.8/10
The hotel's rooms were wery nice with a balcony, clean but had a detraction of a few stains on the carpet. Located next to the main corridor, it's out of the way and can get suffocatingly hot in the summer. The service, especially from Basha and Ivona, was friendly and nice. The location, though a bit out of town and far from what was expected, was close to the 'Wolf's lair'. The dining experience was adequate, not fantastic, but ok in terms of food variety. The hotel had a few nice facilities, but could invest more to rectify some issues.
Rooms
7.0
The rooms were clean but had a few stains on the carpet. The balcony was a nice touch.
Service
8.0
The service was friendly but sometimes difficult to track down. Basha and Ivona were really helpful and intelligent.
Location
6.0
The hotel's location is a bit out of town and further out than expected, but it's close to the 'Wolf's lair'.
Dining
6.0
The dining was n't fantastic but was adequate. The food variety was okay.
Facilities
7.0
The hotel has some nice facilities but could invest more to rectify issues.
David
United Kingdom,
September
2023
6.6/10
The hotel offers basic rooms that were nicely organized and big enough, but unfortunately had a lot of spiders and flies that I had to remove. The marks on the walls and ceilings were also a common issue, making the stay uncomfortable. The service was very friendly, with helpful staff, although communication in English was a bit challenging at times. The location was a bit out of town but within easy reach, somewhat picturesque, and good for water sports. The dining experience was better than expected, with good food options. The facilities were decent overall.
Rooms
5.0
The rooms were basic, with a lot of spiders and flies present, making them uncomfortable.
Service
8.0
The staff was very friendly and helpful.
Location
7.0
The location was a bit out of town but within easy reach, offering picturesque views and good opportunities for water sports.
Dining
8.0
The dining was better than expected, with a decent variety of food.
Facilities
6.0
The facilities were average and met basic needs.
Bernard
United Kingdom,
August
2023
6.8/10
My stay at the hotel was quite pleasant overall. The rooms were really nice and clean, but they lacked a proper curtain to block the early morning sunlight, making it a bit cramped at times. The service was very helpful and friendly, and the staff went out of their way to assist with any requests, although they seemed more focused on tasks like receiving deliveries. The location was a bit further out of town than I anticipated, but it offered a picturesque setting and easy access to water sports activities, albeit not ideal for quick trips to the center of Gizycko. The dining experience, while not fantastic, provided substantial meals. The facilities were decent, but there were a few things that could improve the overall experience.
Rooms
7.0
The rooms with balcony were really nice and clean, but lacked a proper curtain to block early morning sunlight, feeling a bit cramped at times.
Service
8.0
The staff was genuinely pleasant and helpful, willing to invest a little to rectify issues; however, their focus on tasks like receiving deliveries could be improved to enhance the service quality.
Location
6.0
The hotel's location, while a bit further out of town than expected, offered a somewhat picturesque setting and easy access to water sports activities, making it a nice wee stay in the heart of Gizycko.
Dining
6.0
The dining experience was substantial but no more than adequate, with an out-of-the-way location and some challenges in the summer heat.
Facilities
7.0
The hotel's facilities were decent, with opportunities for improvement to enhance the overall guest experience.
John
United Kingdom,
July
2023
6.2/10
The hotel rooms were okay, with balconies, but had issues with insects and marks on the walls. The service was friendly but sometimes hard to find. The location was a bit out of town but within easy reach by foot or car. The dining options were just about tolerable. Overall, the hotel could benefit from some improvements, but it's an acceptable choice for a stay.
Rooms
6.0
The rooms had a lot of spiders and flies, and marks on the walls and ceilings, though they had balconies. The lack of proper curtains made it hard to block sunlight in the mornings.
Service
7.0
The service was friendly but could be challenging to track down at times. They did arrange ski passes and equipment hire, showing willingness to help.
Location
7.0
The hotel is a bit out of town but still within walking or driving distance. Close to the 'Wolf's lair,' but a bit far from the center of Gizycko.
Dining
5.0
The dining options were just about tolerable, and breakfast was only available after 8 am. The location may be a bit off the beaten path, especially during hot summers.
Facilities
6.0
The hotel facilities could use some investment to enhance the overall experience.